1. Information We Collect

• Full name
• Mobile phone number (including WhatsApp number)
• Email address
• Student ID or registration details
• Library usage information (membership status, attendance, book usage, etc.)

This information is collected during registration, membership enrollment, or while using our library services.

2. How We Use Your Information

a. Informational Communication

• Library timings and holidays
• Membership status, renewals, and reminders
• Study schedules, events, and notices
• Library rules, guidelines, or policy updates

b. Promotional Communication

• New library services or facilities
• Special programs, workshops, or offers
• Educational initiatives relevant to students

c. Authentication & Service Messages

• One-time passwords (OTP)
• Login or verification messages
• Account-related confirmations and alerts

These communications may be sent via WhatsApp, SMS, or other digital communication channels.

3. WhatsApp Communication Consent

By registering with Jaganpur Library, you explicitly consent to receive informational, promotional, and authentication messages via WhatsApp on the mobile number provided by you.

• Messages are strictly related to library services
• No spam or unrelated third-party messages
• You may opt out of promotional messages by replying “STOP” or contacting us

4. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information.

Information may be shared only with authorized WhatsApp Business service providers or when required by law.

5. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, misuse, loss, or disclosure.

6. Data Retention

Personal data is retained while your membership remains active or as required by legal and administrative obligations.

7. Your Rights

• Access your personal information
• Request correction or deletion
• Withdraw consent for promotional communication

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page with an updated date.